Terms Of Use

The below details the terms of use for ECU's online payment facility.

The website payonline.ecu.edu.au is provided by Edith Cowan University - 270 Joondalup Drive, Joondalup, Western Australia 6027.

All prices quoted on payonline.ecu.edu.au are in Australian Dollars (AUD)

Security

ECU does not handle credit card details. We pass the user to our gateway (provided by IP Solutions) and the user enters their credit card details securely on the gateway site. At no point is ECU ever aware of your card details.

Privacy

At Edith Cowan University, we are committed to protecting your privacy.

  • We will not collect any personal information about you unless you voluntarily provide it to us.
  • Personal information will not be sold, traded or rented to a third party without your consent.

Delivery Policy

Edith Cowan University will endevour to ship all goods to you within 14 days. If you do not receive your product within this time frame please contact us.

Refund Policy

Please e-mail ECU using the below contact details. Please include details of your purchase, what is wrong with good or service and your contact details.

Contact Us

payonline.ecu.edu.au is managed by the Finance and Business Services Centre of Edith Cowan University. If you have a question, please contact us using the details below.

ECU Web Payments Support
Email: fbscsystems@ecu.edu.au
Phone: (61 8) 6304 2772

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